Frequently asked questions

Straight answers for shop owners and bookkeepers.

Do I need to stop using WhatsApp?

No. Your team keeps sending invoice photos on WhatsApp. EchoBook parks them as pending documents for confirmation in the app.

What happens if a photo is wrong?

Nothing posts until someone confirms. You can correct details in the app before the document hits your books and stock.

Which countries do you support?

EchoBook is multi-country. Available payment methods and final subscription price depend on your country inside the app.

How do I pay for EchoBook?

Depending on country: Mobile Money (PawaPay), card (Stripe), or cash with operations approval. Billing runs in the app — not on this website.

Is this website where I manage billing?

No. This is the marketing site. Signup, billing, and day-to-day use happen in the EchoBook app.

How many languages are supported?

Fifteen — matching the mobile app — including English, French, Arabic, Portuguese, Swahili, and more. Arabic and Urdu use right-to-left layout.

Can I run multiple shops?

Yes. Higher plans are built for multi-shop operators. Exact limits appear in-app for your country and plan.

Who can confirm documents?

You control roles. Typically cashiers capture; owners or bookkeepers confirm before posting.

Is my data secure?

We use reputable hosting and payment processors, limit secrets on this marketing site, and publish a Privacy Policy. See Privacy for details.

EchoBook ለቀላል የግዢና ሽያጭ ሱቆች ብቻ ነው?

EchoBook የግዢና ሽያጭ ግብይቶችን በትክክል ይመዘግባል እና ሙሉ የንግድ ትንተና ለመስጠት የ AI ወኪል ይጠቀማል። ለዕለታዊ ንግድ (ሱቆች፣ ሪቴል፣ ጅምላ) ተዘጋጅቷል — እንደ ማኑፋክቸሪንግ ላሉ ውስብስብ ሥራዎች አይደለም።

Where do payment webhooks go?

To the EchoBook API host — never this marketing website. Providers should use your API webhook URLs.

How do I get started?

Tap Get started to open app signup. For sales questions, use Contact or WhatsApp.

Ready for cleaner day close?

Start in the EchoBook app. Your signup link is always one click away.